This advanced selling skills course is especially designed
for anyone who interacts with customers in promoting products and services. The intent is to provide the
sales staff with skills necessary to increase customer
relationships through behavior change and a heightened
awareness of sales skills.
Chapter I - The Sales Process
Chapter II - Business Development
Chapter III - Planning for Success
Having Fun in Your Job
Chapter IV - Mission Impossible
Each participant is provided with a workbook for note
taking and to keep for future reference. The employees
will also learn through group discussion, workbook exercises
and role playing.